![]() ![]() Guardian NetSecure (v16.00) Note: Except the ones listed above, all other Quick Heal products are unaffected.But, the system freezes when any operation is performed like clicking on the Start Menu or My Computer, launching Windows Explorer, etc. In some cases, the user is able to boot the computer and the desktop is loaded.Computer freezes while booting and a black screen appears.The problem occurred after users received the update that was released on 14 th March 2016 at around 9:08 PM. Problem description: A certain group of Quick Heal users have reported that their computer tends to freeze/hang up after restart. This post explains the steps to be taken to resolve this issue. Estimated reading time: 2 minutes It has been brought to our notice that some of our users are facing a technical issue wherein their computer hangs up/freezes after performing a restart. ![]()
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